Privacy policy
Last updated: 19 October 2026
This policy explains how BW Haze ("we") handles data when you use our app Release Notes Writer for Jira & Confluence (the "app"), our website and our support channels. We are responsible for the processing described here; Atlassian is not.
Summary
- The app runs entirely on Atlassian's Forge platform. It has no servers of its own and sends no data outside Atlassian.
- The app stores only its own settings. It does not store your Jira work items, and we (BW Haze) cannot read your Jira or Confluence content.
- We do not sell data, show ads, or use analytics or tracking in the app or on this website.
Data the app stores
The app keeps the following in Atlassian's Forge storage, inside your Atlassian site:
| Data | Purpose |
|---|---|
| Templates: names, section titles, work type choices, JQL filter, whether keys are shown | Build release notes the way your project admins set up |
| Project settings: chosen Confluence space; automatic publishing on/off, template and space | Remember your choices |
| Published pages: Confluence page and space IDs, the introduction text you wrote, publication time | Update the same page instead of creating duplicates |
| Last automatic run: time, version name, page link or error message | Show project admins what happened |
The app does not store personal data such as names, email addresses or account IDs. If someone types personal data into a template name or introduction, it is stored as written.
Data the app reads but does not store
To build release notes, the app reads Jira versions, work types and work items (key, summary, work type and, for the Rovo agent, a short part of the description), and lists Confluence spaces and pages. This happens at the moment you use the app, with your own Jira and Confluence permissions (or, for automatic publishing, the app's permissions, leaving out work items with a security level). The resulting release notes are saved as a page in your Confluence site.
Rovo
When you use the Release Notes Writer agent, the app gives your site's Rovo the facts about the version, and Rovo writes the text under Atlassian's terms. The app does not send data to any other AI provider.
Logs
When something goes wrong, the app may write technical error messages to Atlassian's Forge logs (for example, an error code returned by Confluence). These logs are visible to us so we can fix problems, and are kept for a limited period set by Atlassian. We do not log the content of your work items.
Where the data is located
Data stored by the app is held by Atlassian in the same location as your Atlassian site and moves with it if your admin changes the data residency location. Atlassian acts as our infrastructure provider; see the Atlassian privacy policy.
Retention and deletion
- Settings are kept while the app is installed. Project admins can change or delete templates at any time.
- When the app is uninstalled, Atlassian deletes its stored data following Atlassian's data retention policy (it can be restored only if the app is reinstalled within 21 days).
- Release notes pages in Confluence belong to you and are not deleted by the app.
- To ask for deletion earlier, contact us at the address below.
Website and support
- This website is hosted on Cloudflare. It sets no cookies and uses no analytics. Cloudflare may process technical data such as IP addresses to deliver and protect the site.
- When you contact support, we receive the information you send us (for example your name, email address and the description of the problem) through our Atlassian support portal or email, and use it only to help you. We keep support conversations for up to 2 years, then delete them.
Sharing
We do not sell or share your data. Our only service providers are Atlassian (app platform and support portal) and Cloudflare (website and email routing).
Your rights
Depending on where you live (for example under the GDPR or Brazil's LGPD), you may have the right to access, correct, delete or export your personal data, or to object to its processing. Write to us and we will answer within 30 days.
Contact
BW Haze · contato@bwhaze.com
We will post any changes to this policy on this page and update the date above.